Customer Testimonials
Work done in a timely manner. Excellent service and friendly personnel. Only bring my CX9 to them for service.
Everything went smoothly. I did not have to wait very long for the service. Plan to go back again.
Very helpful, professional and efficient. Friendly too. Got everything taken care of quickly and painlessly
Timely, prompt, excellent service as always from Young Mazda. Expect nothing less after years and years of doing business with them.
I requested not to have my car go thur the car wash because I have the aero kit and they honored that. The whole staff made sure it was all timely since I waited for the vehicle. Well Done
I had an excellent experience working with Mike to purchase a used Mazda. He was attentive, honest and easy to work with. We are very happy with our purchase! Car was spotless and looks like new. Great dealership and service at Young's!
Great experience from arrival to departure. Greeted in the service area when parking. The service desk had all my information. Waiting area was pristine with comfy chairs, TV, coffee and a surprise! While I was waiting I got a video from the technician summarizing all that was done to my car with condition assessment. Cool! The bill was less than I expected and I was on the road within 2 hours of arrival. These guys are professionals. Very nice customer experience.
I keep coming back to Young because of the service (Sales not so much). But the service team is remarkable. Thank you.
Fast, efficient, informative service. Focus on doing what had to be done, not selling me an expensive package. The difference in the cost of maintaining a Mazda 6 compared to a Toyota Camry (our other car) should be more widely known.
Courteous and polite people to deal with, service done in a timely manner. Very nice facility. Very easy to schedule an appointment for service.
Dominic always does a wonderful job meeting me at the car and greeting me with a big smile. The waiting room is spacious and very comfortable and the coffee...delicious. Great job Mazda team! Jose
Great service manager, easy check-in process. Well organized. Will be returning for all future service.
Loved the video service and how quickly everything was done. Will be going to that one again
The Mazda dealership with Chad as the service manager provided to me the best overall experience I ever had time in and time out!
As usual, the service was great. I hope to continue with Mazda cars and service. It has worked out really well for me.
from start to finish, my appointment went perfect! questions were answered, and explained thoroughly. So happy that i purchased and service my Mazda at Young.
Always great and fast service. They are always on the money! I have nothing bad to say at all.
I was greeted immediately and assisted into the check in area. I set my expectations for the service and was reassured my expectations were understood. The waiting area was clean and the coffee area fully stocked. The seats were comfortable and the TV had a very appropriate show on it. I was notified when the service was completed, paid my bill, was thanked, and left. I was satisfied with the cost and the service completed. The email video was a plus!
This dealership is top notch, as soon as I arrived I was greeted and asked if I needed the shuttle, very friendly staff.
They were quite helpful and patient even when I fumbled some of the vehicle descriptions. Wait time was about what they estimated. Quite pleased with the experience.
The staff was awesome, they always are! Loved the video and service estimate while you are waiting. Thanks!
Much improved, since my last visit. Updated service and waiting area is a plus. Friendly and professional customer service.
The new video is a good addition to your process. Everyone was polite and waiting area well stocked with complimentary drinks. In over 35 years of service at Young, the service never disappoints!
Your staff and service were exceptional, loved the video of mechanics showing vehicle and issues. I’ll be back for future service.
Everyone I have dealt with has been exceptional. I needed to have some unexpected work done and everything was explained to me precisely and why it was needed. I always had great trust in the entire department.
I had my repairs done on time and in price given. Very welcoming personal and friendly
Once again, a flawless service visit to Young for my oil change and maintenance check up. I know I am getting the best care for my car.
Very nice facility. Would've liked if they went over paperwork upon pick up to let me know what was all looked at and any future recommendations.
Personnel were very courteous and polite. They answered all my questions. Enjoyed the video showing exactly what they were doing under the chassis.
No hassle service. found service prices as good or better than other maintenance shops in the area
Service done well as always. Like the video that shows the service being done and inside is clean like I brought it in.
I made my appointment online. Upon arrival I was greeted professionally and promptly. Check-in was easy. Staff was friendly. I was in and out in about 30 minutes. I absolutely love that I received a text message with a link to watch the mechanic discussing what he did with my car!
The service was professional and true to form. The service department was clean and welcoming.
I came in for new tires. I really appreciated the multipoint inspection -- with video -- so that I know what to plan for with the next time I need servicing, and I really appreciated that they went ahead and did my inspection (because I completely forgot it was due). Even though it was a waiting appointment it didn't take much extra time with the inspection. Plus, I know it's just a little thing, but I really love how they give my old beater a bath when it's done!
I arrived for my scheduled reinspection and was promptly and courteously greeted and led through the intake. My car, taken in, my salesperson, Karan, greeted and engaged me in conversation. He asked about my son who also purchased, his Mazda from Young. I was made to feel welcome and valued. I also spoke to the Sales Manager. And the waiting area was clean, well stocked and comfortable. When my car was finished it was returned to me cleaned and washed. I received a video of the inspection visit. Service at this dealership is as wonderful as the purchase experience. Thank ...
Loved the inspection video friendly courteous service both at check in and check out. Did all I asked thank you
I am very happy with the dealership. During purchasing my vehicle they worked with me and gave me rate options for financing. Just had my 1st service done. Very easy to schedule on line. Service was very quick and when completed they sent me a video as they were going through the inspecting of the vehicle to show me. There were no issues very happy with my service.
Purchased my 2016 Mazda 3 s sedan at the end of 2015 from Young, I have had all my needs and service taken care of by them ever since and couldn't be happier.
The service was very good. I was waited on promptly and all concerns were captured so they could be addressed with the technician. The video was nice, but didn't really show me anything useful and the voice was muffled. The counter service is always excellent!
Five reasons why this is one of the better dealers I have visited: 1. Simple pricing that doesn’t require haggling. I knew that the first offer they gave me was good and saw no need for further negotiation. They sold me the CX-5 I wanted at the sticker price and offered me $1500 over the highest trade offer from other dealers. This happened at a time when others were adding thousands to the sticker price because of Covid-19 and the chip shortage. I saw no need to negotiate further. There were none of the numerical shell games that other dealers sometimes ...
The Service department was absolutely wonderful, much better than the people selling the cars. Had a much better experience with them
Service was all fine. Couldn't hear what either service managers were saying. One wouldn't speak up, and the other was muffled by his mask. Communication is important, this needs to improve.
Fast, dependable, courteous service.. Only dissatisfaction is the response I received relative to a defective Yokohama tire which failed on a trip to upstate NY. Tires are new. A side wall failed. Had to buy another tire in Pulaski, NY. Due to other passengers and my car loaded with gear, there was no room to transport the tire back home. Svc manager at Youngs decided that without the defect tire, there was nothing he could do. A different tire brand, a receipt for the replacement tire wasn't good enough to provide some compensation. While my service provided by counter ...
good service quick wait i like the service video of the car and the oil change
Chad is my point of contact. Very friendly and efficient. Explained details regarding new tire purchase and offered options. Shuttle service a nice perk. Unfortunately, no 'sanitizing' or car wash offered.
Work efficiently and are very kind and respectful. Highly recommend them to any Mazda owner.
Prompt service and car was ready quickly. Will use for future service needs. Very pleased.
We've been customers with Young Mazda for 6 years. We are in our 60's so it's safe to say we've been to MANY other car dealers in our time, but we won't be leaving Young's! They are wonderful people, honest and thorough with everything they need to talk to you about. You can count on them!!!!!
So friendly! I went in for my oil change and was so surprised to see that they showed me a video of what they did and things to watch for. They also noticed that my car was due for inspection the following month and offered to due it for me. I will definitely continue to bring my car back here for service!
No wait, quick service, great customer service, all required maintenance services and recalls were taken care of correctly
I always receive great service, accommodating and honest. I have yet to have a bad experience with Young Mazda.
Convenient scheduling and Pleasant staff with efficient service delivered as promised. Have been with this dealership for many years.
Clean waiting area - everyone very kind and attentive to service. I will continue to bring my car here for service
There was a lot of work needed for my car so I was offered a courtesy car until it was ready. I was able to continue with my work day and not have to use a vacation day.
Been buying Mazdas for years and always servicing them at Young's, never have been disappointed. Always a good experience.
Great people to work with. Sometimes repairs are more costly than I think they should be.
The Service Department staff are always professional and accommodating, as much as they can be. They do what is required, appraise you of anything found that could need attention, without appearing to just pad the bill.
The work was completed promptly with no apparent hold up. The associates and manager were helpful and polite.
Very professional and friendly service! They take the time to listen to me when I have had any issues with my vehicle, communicate what they find and make recommendations before doing any work.
A quality service with a quick turn around, and the staff is friendly and professional.
As always, great professional service and courtesy. All facilities comfortable and clean and good coffee to boot 😀.
The staff in the service department are always helpful and pleasant. They are there to explain the work done to your car, etc.
Besides doing the work I requested, the service team found damage to a tire I had previously purchased there and replaced it for only the installation fee. Maybe saved me from a blowout in the future. Thank you.
I am very pleased with my new car. The sales staff were courteous and very helpful thru the entire purchasing process. They went thru all of the features of the vehicle in detail and how to change them to my preferences. Thank you for everything!!
I was very impressed with the writer’s affectionate and loving devotion for Young Mazda. He was very thorough! His past knowledge and professional demeanor Are a reflection of his years of wisdom and understanding.
I keep coming back to Young BECAUSE of the great service. Well done! Great intake person. Friendly service.
Their customer service is always excellent, Blake is the best!! I loved my loaner car too! I trust them and feel they go above and beyond with service needs.
Great service, excellent explanation, and fair and competitive prices. My wife and I loved how we have benn treated and the car works like a charm
This is my second purchase from this dealership. Very pleased with the sales & service staff. I would highly recommend them and would also highly recommend Mazda products.
Fast friendly through. Performed the requested services. Will return for any ended work in the future would recommend the dealership to all of the people who ask
Every time I drop my 1991 Mazda Miata off for service it has been a good experience all around. It is a joy have my car serviced there.
Had 2 concerns they checked it out no questions asked. I do like the video service report they sent too saw work done. Very Happy!
Excellent service. Car was dropped off and pick up was simple with no problem. State inspection oil change and tire rotation performed. Work was well done and price fair.
Scheduled an oil change using the Young Mazda website. Once I arrived the service department took care of everything. Quick and fast service.
Appreciated the safety measures in place. Loved the video inspection readout. Quick in/out. Coupon made this a good value.
Work done quickly I was well taken care of.no hassle
Courteous and friendly staff. Like the tech video of the car inspection. Clean facility.
Young dealership has been our favorite dealership going back to when we moved in the Easton area in 1988. Our first car was purchased in 1989 and our 10th car was purchased in 2017. We have always had very good experiences with purchasing and service with Young. Thank You Young!
I brought my car in for 25 K mileage check along with state inspection and emissions. No issues were found with the car (therefore the quality of car itself meet my expectations). I did have routine service done, oil and filter change, tire rotation and I personally have my wipers replaced every year. The car was serviced on time and I was given a video of the work and inspection on the car. I was impressed and liked how profession the entire process was done.
Love the professionalism, cleanliness, and timeliness of this dealership. Was a perfect experience.
Never knew there was a shuttle service until this service. Chad thank you for getting me in for an inspection at the last minute! Thanks again
Chad Nisbell is a fantastic employee, a very caring person. I am 80 years old and he has helped me every time I needed help with my car. He goes above and beyond exceptional customer service. No longer really able to walk, having to depend on others to deal with any of my car issues, Chad has come through for me every time I call him. I was a Distribution and Production Control Manager for the Pillsbury Company, and at one time I handled customer service for the Northeast for our refrigerated dough plant, so I know how rare finding this ...
Young Mazda made the entire process extremely easy and stress free! I was able to return a lease in which I did not want to purchase and get into another lease with the car I wanted.
Great service. Quick and efficient. The video of the service was excellent. Took me in early and returned the car cleaned and ready to go. Thank you.
I just had an oil change and tire rotation but I will definitely bring my car here for any work needed. Hugely efficient operation, super friendly, and courteous staff.
Great service! Very happy with my entire experience. I will be continuing to service my vehicle at the service center. The waiting area was also very pleasant.
The staff is always very friendly. The service is done in a timely manner and the waiting area is very clean and comfortable. The whole experience is great.
Always a pleasant experience. My Mazda was delivered clean and ready when promised. Everyone at the dealership was courteous and the waiting area was spotless.
The service department is always courteous. I typically wait for my car and the service department works quickly. They are very responsive. Truly appreciate it.
Everyone is courteous and helpful. The waiting area is comfortable and clean. Great customer service! Thank you, it is always a pleasant experience when I come in for service!
First service at this dealership and quite happy. I was able to work on my laptop PC while I waited. The process was seamless! Thank you!
Wonderful dealership! Great service and very professional staff. Will always use Young CW Mazda for all my vehicles service.
Always quick and excellent service! Just love Young. The service is top notch and very quick. I know the job is done right the first time
Service appointment was made at my convenience. My car was taken at the time scheduled. Work was completed quickly and recall issues were checked. It was great service from a great dealership! I was even able to pick up accessories for my car. Hi, Karan!
My first time at this dealership. Service appt went fine. No problems. Staff was friendly. They explained all and answered all my questions. Will be bringing car back for its next service or warranty work.
I have been buying cars, and having all the service done, at this dealership since 1990. They have always treated me well. Recently, the top on my Miata needed replacement. I thought it would be fun to do the work myself. The work turned out to be considerably beyond my skills, and I built my own house and airplane! Halfway through the job I decided to stop and ask for help at Young's. They took in the job, and even though it took a few days, they completed it! I know how hard it is to do work on something ...
check in was easy and there as soon as i was. service manager Blake Macalister very helpful all thougout service sent video of car being inspected service great and done in timely manner as i waited for my car. thanks BLAKE and all involed
Service was on time and everything done as requested. Also made me aware of a service item that may be an issue in the near future. Appreciated the heads-up.
Helpful friendly and got the job completed quickly greatly appreciated them estimated was terrific and job done in record time. Thank you everyone in collision department
Standard service. No issues. Everyone nice and pleasant.
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