Standard service. No issues. Everyone nice and pleasant.
Outstanding work all around. I called the dealership and complimented the management and service team.
Thankful for power outlets for use of cell and laptop, Unfortunately waiting area is dark, dismal and dreary. Fortunately service went quickly, but of all VW dealer wait rooms, Youngs could use an update.
Great service. Friendly. Video of service was texted to me. Followed all COVID protocols. Ive been a Young VW customer for over 25 years.
2012 GTI in for annual inspection and tune up. Timely repair, fair price. 21 point inspection for free. Dealership able to provide shuttle service. I am a long time customer (20 years) with 3 cars purchased from the dealership. They have my trust. They fulfill their promise.
Everyone was very friendly, and helpful. The parts department worked with me to get the tires I wanted. Everything looks good on the work so far.
Michael Graziano was awesome! Extremely helpful! Showed me exactly what I wanted and even helped me set up my personal settings in my brand new Mazda CX-5 after purchasing cause it has so many new features!
me and my dad, have been coming to v.w.for numerous years, everything has been the same as far as services and interpersonal skill between the staffs.
The online video of my cars repair blew my mind. Russell was the tech. Very good!
My car was in for a service, Anthony and the technician were great! I especially loved the videos from the technician.
This was the first time we were at your dealership. The wait was a little longer than expected, but my husband and I were happy with the results. They were professional and it turns out it wasn't expensive, they did exactly what should have been done, no more or less with extra costs. Thank you for a great experience.
I just lost my job and they kept my service experience economical AND fixed a long term problem without extra charges
Third car from Young VW. Car deals and service after the sale just great.
Loved the video of my car sent to my phone in order to see repairs that were needed.
The service is always exceptional and the people are just as grand. Ive been bringing my golf to them for as long as its been in my possession and I will continue to do so! Thank you all for the stupendous service!
Was another good experience. Tony is great and got me in quick with an emergency situation.
Answers given in asked questions explain and say it all.
Purchased car Sept. 2011, have maintained car since with Young Mazda. 5 stars both for the car and Mazda service.
Great dealership highly recommend everything from the sales process to my 20k service they have been on the ball ! From great pricing to vehicle service and care . Thanks for all you do and see you at 30k !
THE SERVICE DEPARTMENT IS THE ONE YOU HAVE AFTER THE PURCHASE IS DONE. THIS SERVICE DEPARTMENT IS THE SOLE REASON THAT I WILL ALWAYS BUY MY CARS FROM!!
Young VW is a well equipped and competent dealership who provides a friendly service. Absolutely recommended to everyone who needs quality service.
A=l repairs were done correctly. The vehicle was returned in a very clean condition, The price was fair, too.
I appreciated that the VW service manager, Tony, agreed to work on my non-VW vehicle. They did a great job and probably were less expensive than the manufacturers dealer.
Was in for a VW parts recall. Service was rapid, but the paperwork took longer than the replacement...and the waiting room was not as pleasant as the previous one (two competing TVs with two different stations/audios).
The staff at Young Volkswagen is truly exceptional. I was welcomed politely when taking in my 2019 VW Atlas for its 20,000 mile maintenance. They were transparent with the services that were to be completed and the corresponding charges for those services. I was waiting for the service to be completed and had settled down in their new TV lounge, anticipating a 2-3 hour wait for the in-depth 20K maintenance. I was pleasantly surprised when I was advised that the services were completed in just over an hour. I paid for the services right at the service advisor's desk, and I ...
Great service and very professional. Went in for a car inspection and was finished within an hour. I highly recommend Youngs Volkswagen/Mazda.
Service on my VW Jetta was fast, professional, and complete. Only drawback was a cramped waiting room while construction is ongoing.
Made the experience of leasing a car easy. Great service department, always a quick process. I had to get my car repaired after an accident and the repair was excellent. Definitely recommend shopping for a car here.
We contacted Young VW for an appointment for our 2014 Touareg as we were leaving for the upcoming weekend. Unfortunately this was a bit of short notice on our part. We spoke with Tony Viglianti and he made sure to schedule us an appointment before we left for the weekend. We have been using Young VW for all of our services and have always been very satisfied with the quality of work, professionalism and customer care from Tony and his staff. RRM Northeast PA
They were quick and professional. I will buy my next car from them!
Squeezed me in when my battery died and completed additional service that was planned for the future. Saved me from a potentially difficult logistical dilemma - thanks!
The entire experience was smooth, timely and reasonable. The individuals that helped me were courteous and very knowledgeable. The timing both in and out were punctual and the bill was fair. Thank you.
The staff in the service department are professional, efficient, and friendly to us. It is refreshing to talk with individuals who strive to do their utmost best for their customers.
Having taken five test drives over the past three weeks with a view to purchasing a new car, I decided to buy a Mazda. Due to a communication issue with a Mazda dealer two miles from my home, I found Young Mazda on line and paid a visit. Worked with Stefano and felt he had a better knowledge of the product I was looking at than any of the other reps did on their cars that I worked with at the other dealers. Not only did he know the product, he controlled the presentation, had a good knowledge of cars ...
Made offer over internet. Put down small deposit. Would purchase pending test drive. Was done in less than an hour.(counting test drive). Joe was the salesman I worked with. Very conscientious.
We purchased a cx-5 after returning a vw diesel in 2016. Great service and easy to work with - everyone from the sales to the shuttle driver were wonderful. Definitely shop here.
Excellent customer service by John Cascioli and Pat Forney made my buying experience amazing . I had a very bad experience with my previous car and was concerned it would happen again. I was so relaxed and every detail was explained. No surprises. There are still honest people out there that want to help.
I bought a used Mazda. It was as described. No surprises. The salesman was honest and helpful. I would highly recommend them. The car was almost perfect
From the time I walked into the dealership until the day I drove away in my new car Mike Graziano was there with me every step of the way. He was very knowledgeable on the first day and described in detail all of the features of the car I was interested in . From that point I was sold and along with the business office every question was answered promptly which put me in my new car in just two days. No high-pressure it was a very comfortable environment and every step of the way was smooth sailing. I'm very ...
Terrific experience. Friendly, courteous and extremely efficient. Was in and out (for a recall) in half an hour. Comfortable waiting area and bathroom facilities were very clean.
Young Mazda makes car service and repairs easier. Dropping off your car is never fun but Young Mazda gets the job done without a hassle. Brad always communicates with me about what my car needs now and future services.
Jerry took care of my problem. I had a problem with rough motor running. I had this problem before but was unable to solve it.
Jerry Kresge at the service desk was very professional and friendly. The staff that I encountered was polite. I was pretty much in and out of there in no time. Great service!!!
Everyone is easy to work with. We leased a car from there and live in NJ, they had everything ready for us on the Jersey side!!!
At the last minute, I needed to change the time of my appointment, and they were very accommodating. The service was completed in a very short time.
Excellent customer service, had an appointment and they finished in a very timely manner. They were very friendly from the minute I walked in. Love that they wash the car.
Dealt with Joe Braido, the Young Brothers, Richie Young, Andrew in Finance and the Mazda Division Manager. All Very competent and qualified individulas. Buying experience was easy and enjoyable and they were willing to go the extra mile to accomodate my situation. Would definitly recommend giving them a try if your looking for a Mazda or volkswagon
Finished sooner than we were told and got an appointment right away . Work done was great and the car looks like brand new. Very happy!
HAD MY MAZDA IN FOR OIL CHANGE AND STATE INSPECTION. ALL WORK WAS DONE IN A TIMELY MANNER. THE WAITING AREA IS CLEAN AND HAS 2 TVS AND COMPLIMENTARY COFFEE.
Young Dodge did a great job servicing my truck. They checked for a possible problem that I thought was present on the vehicle. Found no issues. Service was thorough and quick. Thank you!
I can always count on Young Mazda to get the job done quickly. Brad is very helpful and everyone was friendly and welcoming. Highly recommended!
Came back to Mazda after 35 yrs. At this stage of my life I want a car that is reliable and affordable. Drove my Mazda 3 to the Pocono's last week and not only were the leaves beautiful, but I got 44.4 miles to the gallon. Friday I had my first oil change and tire rotation. Staff was polite and had my Mazda finish in no time. Also had the computer up-grade.
All was done to ensure my satisfaction. They were prepared upon my arrival for my appointment and expedited the sale in a timely manner. I will definitely recommend others.
One of the reasons I purchased my car here is the quality of service that I receive from the Service Department. They are always very helpful and do not try to "oversell" what is needed.
I bought a second Mazda at Young's because the cars are great and after years of working with them, I trust the service department.
Did not attempt to sell me on services I did not need. Pricing was great. Waiting room seemed up-to-date, nice and clean. Service was done quickly. We were impressed that they washed the car for us, too!
I came to the dealership a week ago to look for a used car. We were approached by the Sales Clerk Bob. It was 20 minutes before close & we wanted to look at a used car. However, we found out the car was sold. He wanted us to come back when he was working. However, We just had a new baby and had to wait until my parents were in town Friday to be able to test drive any cars. He took my name & number to call me Friday to schedule a time for me to come in that ...
I have trusted Young since 1993...they are honest, (this matters to me). They always do their best. I will never ever consider going elsewhere to purchase a car or to service our car. May God continue to bless them.
The service department is always helpful and professional. Their flexible hours allow working people to get their cars serviced at the car owners convenience. They listen to your concerns and will call you to get authorization if additional work is needed.
I had an oil change done last week and was very happy with the service process! Everyone is so efficient and I was in and out of the building in a very short time.
Dear Young, Thank you for for always having a outstanding staff and services. Done in a timely fashion. Would recommend to anyone needing repairs or new vehicles! Melanie
Young Mazda was able to schedule me the very next day after calling in. I was able to wait for my repair. While waiting, a service representative gave me an update twice. They were flexibly able to additionally replace both front brakes - a service I knew I might need prior to arrival - while I waited. The service was excellent. Not being a car related professional, I am not sure if the cost was as low as it could have been - which is the only reason I've rated a 4 instead of a 5. I would recommend this dealership ...
I am disabled and must depend on the public to help me in and out of my Mazda-3 Hatchback. I have purchased 4 cars from Young since relocating from Long Island in 1988.When any work or adjustments must be done, your entire team makes it extremely easy for me. Randy, Brad and their crew make it a point to reduce the hassle of just basic service requirements. I want to thank them for their on going help and concern. The dealership management should be so proud of the crews and teams that represent Young Mazda in everything they do. It really ...
Excellent, prompt. and friendly service. Prices are more than reasonable. Service was quick and my car was taken in right at my appointment time. 35,000 mile service took about 1 1\2 hours along with inspection and emissions testing. Very pleased.
Happy with service.. Was going to take shuttle home, but decided to wait for the car. My car was ready when promised. Thanks a bunch.
I arrived early for my service appointment (oil and filter change). They took the vehicle into the service bays immediately and informed me that the vehicle inspection was coming due shortly and offered to do this at this time. I agreed and a short time later the vehicle was delivered back to me serviced, inspected and washed. Two birds killed with one stone and I could not be happier with the attention paid to myself and my vehicle. Excellent job Young Mazda Service Dept.
Overall great experience. Was able to work with sales associate to get my parent in the vehicle that suited them. They are pleased with the vehicle thus far
I have been taking my car to youngs for years. I have always had a positive experience. The staff is always courteous and professional. They always do what they promise.
Service on my vehicle was done in a timely manner.Jerry kept me up to date on the work being done. He was friendly and polite
My Tribute was towed from my home to Young Mazda, because the alternator light was on. Alternator had to be replaced. Car was fixed quickly and it didn't cost as much as first quoted. Bringing my car back in for maintenance work, front brakes and inspection.
I had brought in my 2014 Mazda 6 recently due to it having a shock leak and a slow leak from a tire due to a nail. Let me tell you I had a great experience from a man named jerry. Very professional and courteous not to mention very knowledgeable about answering the "why's" in questions. Keep him around to ensure customers keep coming back!!!
My wife and I came to Young to buy a specific used car I found on the internet. The next day we drove it home. The overall experience was quite pleasant. I do have my share of unpleasant car shopping experiences which boil down mainly to personality conflicts. Salesman Mike Graziano was great; he's patient, a good listener and knows when to hang back. The F&I guy, whose name escapes me, was great too. The price was quite fair which I must say I wasn't expecting from a dealership. One point of weakness is the used ...
The whole process was enjoyable. There was no pressure to buy. Everything about the new car was explained to us. Would go to Young VW Mazda again.
I bought my Mazda pick up from Young 26 years ago, and it has never needed major service in that time, until recently. Given its age, some major problems developed -- need for a new clutch; EGR valve; gasket head cover; master cylinder. Jerry Kresge arranged for all the necessary repairs and was helpful and courteous throughout the process. The truck came back working great. I cannot compliment the service team enough for outstanding service.
This is my fourth new car with Young Mazda, plus one Volkswagen. I've always been happy with their sales and service depts. My salesman Wren was very helpful, knowledgeable, even though he is new with Mazda sales. The Force is strong with this one.
Working with Steve and Pat was a pleasure. They made sure we were happy and satisfied with our purchase, and provided excellent customer service. We got a great deal that we were happy with. We had a smooth transaction and when we picked our car up, Pat spent a lot of time with us explaining all the functions and features of the car. This was the first time any salesperson had done that AFTER the car was purchased, in our experience. I would definitely recommend Young Mazda to anyone looking to purchase a car and would happily deal with them ...
Everyone at Young's is friendly and professional. The salesman was not pushing or rude. He listened to what we had to say. The only thing I would say is the time it took to complete the deal was a bit too long. We were there from 10 am to almost 4 pm, most of the time was spent waiting. We did have an appointment with the salesman for 10 am so I didn't expect to be there all day. I realize that we took the car right away instead of the customary next day delivery. I still appreciate them making it ...
I have not purchased a new car in many years, and even longer since I dealt with Young. A fellow in Mazda service there had it out for me for some reason, and it soured my experience with them. But things change and so my wife and I gave them ago. We were trading two VWs for a new CX-5 and being a VW and Mazda dealer, they gave us the best value for our trades, though I think they could have done a bit better. I had a lot of questions for the salesman over the course of a ...
I was very happy with this purchase experience. So much so that I came back to buy a second car three days later. I was so satisfied with the salesman on the first one that I asked for him for the second one.
I have only ever had positive experiences with both the sales staff (Pat Forney is an excellent sales person who knows his cars) and service (Brad, Randy, and Ken). I would recommend anyone looking to buy a new, used, or service a Mazda or VW to this dealership!
Patrick Forney Was the best salesperson I've ever encountered. His love for the Mazda brand and the care I was interested in was contagious. His relaxed mannerism and honesty was reassuring and his product knowledge allowed him to show me every perk the car had to offer. John in financing was also terrific, honest and helpful. They were both so organized when I arrived to pick up the car - it was a truly pleasurable experience.
Our first appointment for service was excellent. The work was done in a timely manner while we waited. Everyone was so friendly and we will recommend this dealer to anyone who ask. We also love the fact that they wash the car!
I can't remember who I spoke to about my car, but he was so nice. I had to change my appt from a Thursday to a Friday, and he had no problem doing that. Then when the car was in the shop for its 60,000 mile check up, he called me several times asking and telling me exactly what he the car needed, how much it would cost, and went out of his way to make sure I was informed. I'm sorry I don't remember his name. My name is Lisa Frinzi, I used the Easton location, I ...
Showroom was beautiful. Customer service was top notch. Sales associates were friendly and helpful. Best car purchase experience we've had to date. Wouldn't change a thino about our experience.
Everyone was very friendly and easy to work with. The services were done in a very timely manner and was very satisfied with that. Everything was explained well and answered all my questions. Great staff and customer service which is very important for business which is the reason I purchased my second car from this dealership and have been coming back to get my service done here. Greg
The service department employees at Young's are always courteous, efficient and knowledgeable. I was in and out in a reasonable amount of time and the price was very reasonable.
Went it for service, oil change, tire installation and alignment and was in and out with service in less time than they estimated. Happy with the work and price.
efficient service, relatively short wait, appointment made to meet my schedule, discount given by Castrol to lower synthetic oil change, no wait time to drop car off
easy dealing with young's. have dealt with joe braido in buying seven vehicles from young's. I have enjoyed dealing with young's service department.
Called on Friday, got an appointment for Monday. I was pretty sure I knew what the problem was, and they checked and confirmed it. Had parts in stock and made the repair, and I got the car back early afternoon. Shuttle service was fast and convenient, as usual.
I took a 2 week trip into the mountains of NC and got back to NJ, 2 days later the breaks were grinding and making a hellish noise. Taking my chances, I drove over the Young on a Monday morning only to find out they had no electricity! I wasn't comfortable driving the car, so left it there and they arranged a ride for me back to my work place. Knowing I had no appointment, I understood if they could not get to my car and the added problem of no electricity certainly left me with the feeling I would be ...
Had a scheduled maintenance on my mazda today... Very happy with the experience.. Out in about an hour 15... Car washed too! Nice waiting area also.
My appointment was easily scheduled for my convenience, courteous personnel, state inspection promptly done. I I have a Mazda 2 (2011) and Young Mazda has always been A+ in my experience.
We met Chris Dyer and he offered us a great deal. Although our car was alittle old-it had over a 100 miles and a small scratch- our salesman offered to have it fixed at no cost at a later date. Overall the experience was great.
We had purchased a Mazda a couple of years back and when I decided on a Mazda I went back to Pat because of the first experience and can't say I was disappointed, he is a pleasure to work with.
The overall service was good. The only issue I had was that I keep my lights on auto and the service tech changed it. I did not realize it that evening and was driving without my main lights. If they change anything on the car while servicing it (control wise), I would appreciate it that they could change it back when done?
everything went ok no problems found out that my front headlight light was not working. I called an got appointment on Monday morning the service man said they would do it right away
Bought my first car the other day and I had an amazing experience! I will be going back in the future! I'm still smiling while driving!
I had issues with my car miss-firing. Car had to have repairs done to and which were all done in a 1 day turnaround. Brad did a great job explaining what the issues where and got my car running better again.
Young's service department went above and beyond on this service visit. They diagnosed a problem before it became a major issue and worked with me to obtain the parts in an expeditious manner. Not only that but Jerry kept me updated throughout the process.
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